1. DEFINITIONS

In this Privacy Policy, unless the context otherwise requires, the following terms shall have the meanings assigned to them herein:

  1. "Company" means Australian AI Company Pty Ltd (ABN: ABN 67 677 136 604), a company incorporated under the laws of Australia, having its registered office at Sydney, New South Wales, Australia.
  2. "Personal Information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.
  3. "Services" means all products, services, content, features, technologies, or functions, and all related websites, applications and services offered to you by the Company.
  4. "User" or "you" means any individual who accesses or uses the Services.
  5. "Website" means the Company's website located at www.auai.company and all associated subdomains.
  6. "Privacy Laws" means the Privacy Act 1988 (Cth) including the Australian Privacy Principles, and any other applicable data protection and privacy laws, regulations, and codes of practice.

2. INTRODUCTION

2.1 The Company is committed to protecting the privacy of your Personal Information. This Privacy Policy explains how the Company collects, uses, discloses, and safeguards your Personal Information when you use our Services.

2.2 By accessing or using our Services, you consent to the collection, use, disclosure, and storage of your Personal Information as described in this Privacy Policy.

2.3 If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

3. PERSONAL INFORMATION WE COLLECT

3.1 The Company collects Personal Information about you through various channels, including:

  • Information you provide directly to us when registering for an account, using our Services, or communicating with us
  • Your full name, email address, phone number, and other contact details
  • A unique user ID (an alphanumeric string) which is assigned to you upon registration
  • Your IP address and, when applicable, timestamp related to your consent and confirmation of consent
  • Information submitted by you or your organizational representatives via various methods
  • Your billing address and payment information necessary to complete financial transactions
  • User-generated content (such as messages, posts, comments, pages, profiles, images, or communications exchanged on our platforms)
  • Images or other files that you may publish via our Services
  • Information we receive relating to communications you send us, such as queries or comments

3.2 We also automatically collect certain information when you visit, use, or navigate our Services. This information may include:

  • Device and usage information, including your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services
  • Information collected through cookies, pixel tags, and other tracking technologies

4. HOW WE USE YOUR PERSONAL INFORMATION

4.1 The Company uses your Personal Information for the following legitimate purposes:

  1. To provide, maintain, and improve our Services, including to process transactions, develop new products and services, and manage the performance of our Services
  2. To authenticate your identity when you log in to your account and ensure the security of your account throughout your session
  3. To process your financial transactions, including verifying your information, billing, and fraud detection and prevention
  4. To communicate with you, including responding to your inquiries, providing customer support, and sending administrative information, updates, security alerts, and account notifications
  5. To personalize your experience and deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Services, third-party sites, and via email or text message (with your consent where required by law)
  6. To analyze how you interact with our Services, maintain and improve our Services, develop new products and services, and for other research and analytical purposes
  7. To protect our Services, including to detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of the Company and others
  8. To comply with applicable legal requirements, such as to respond to a subpoena or request from government authorities
  9. For other purposes for which we provide specific notice at the time of collection

5. DISCLOSURE OF YOUR PERSONAL INFORMATION

5.1 The Company may disclose your Personal Information to the following categories of recipients:

  1. Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, which may include analytics, payment processing, customer service, marketing, and security.
  2. Business Partners: Business partners with whom we jointly offer products or services, or whose products or services may be offered on our Services.
  3. Affiliates: Our affiliated entities that are under common ownership or control.
  4. Legal Authorities: Law enforcement, government authorities, or other third parties if we believe in good faith that disclosure is necessary (i) to comply with any applicable law, regulation, legal process, or governmental request, (ii) to enforce our agreements, policies, and terms of service, (iii) to protect the security or integrity of our Services, or (iv) to protect the Company, our customers, or the public from harm or illegal activities.
  5. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5.2 We may also share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.

6. DATA SECURITY

6.1 The Company implements appropriate technical and organizational measures to protect your Personal Information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

6.2 While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

6.3 You are responsible for maintaining the confidentiality of any password and account information, and for controlling access to your email communications from the Company.

7. DATA RETENTION

7.1 The Company will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7.2 When your Personal Information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify that Personal Information, unless we are required by law to retain it.

8. YOUR RIGHTS AND CHOICES

8.1 Subject to applicable law, you may have certain rights regarding your Personal Information, including:

  1. Access: You have the right to request access to your Personal Information that we hold about you.
  2. Correction: You have the right to request that we correct any inaccurate or incomplete Personal Information that we hold about you.
  3. Deletion: You have the right to request that we delete your Personal Information in certain circumstances.
  4. Restriction: You have the right to request that we restrict the processing of your Personal Information in certain circumstances.
  5. Data Portability: You have the right to request that we provide you with a copy of your Personal Information in a structured, commonly used, and machine-readable format.
  6. Objection: You have the right to object to the processing of your Personal Information in certain circumstances.

8.2 To exercise any of these rights, please contact us using the contact details provided in Section 13 of this Privacy Policy.

9. COOKIES AND TRACKING TECHNOLOGIES

9.1 The Company uses cookies and similar tracking technologies to track activity on our Services and to hold certain information.

9.2 Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

9.3 You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

10. INTERNATIONAL DATA TRANSFERS

10.1 Your Personal Information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

10.2 By providing your Personal Information to us, you consent to the transfer of your Personal Information to countries outside of your country of residence, subject to appropriate safeguards as required by applicable Privacy Laws.

11. NO AI MODEL TRAINING

11.1 The Company is committed to protecting your data privacy and maintaining your trust. We hereby explicitly state that we will not use any client data for training artificial intelligence models.

11.2 Your data is used solely for the purposes outlined in Section 4 of this Privacy Policy. We do not use your personal information, content, communications, or any other client data to train, improve, or develop AI models, machine learning algorithms, or similar technologies.

11.3 This commitment applies to all data provided to us through any means, including but not limited to our website, applications, services, and communications.

12. CHANGES TO THIS PRIVACY POLICY

12.1 The Company reserves the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

12.2 Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

13. GOVERNING LAW

14.1 This Privacy Policy shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

14.2 Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

14. YOUR CONSENT

15.1 By using our Services, you consent to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy.

15.2 If you do not agree with this Privacy Policy, please do not use our Services.

15.3 This Privacy Policy constitutes a legally binding agreement between you and the Company. Your continued use of our Services indicates your acceptance of this Privacy Policy and any updates or modifications to it.

15. CONTACT US

13.1 If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Australian AI Company
Email: [email protected]
Address: Sydney, New South Wales, Australia

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